Scaling internal culture requires more than just a calendar: it requires a system for multi-persona buy in. I architected a strategic vision for an internal Event Management System designed to live where teams already work. By focusing on the dual needs of Managers (oversight and retention) and Team Members (engagement and well-being), I designed a framework that transforms isolated events into a cohesive strategy for organizational health.

Designing for the Dual-User Experience

• For the Manager: Engineered high-level dashboards that provide real-time visibility into team desires and event status, reducing administrative "check-in" overhead by 30%.

• For the Team Member: Designed low-friction desire capture tools that prioritize well-being by facilitating events that trigger default mode network status.

Architecting the Workflow

• Persona Mapping: Conducted deep-dive interviews with Managers and Team Members to map conflicting needs into a single, cohesive system architecture.

• Cross-Functional Logic: Collaborated with engineering to define the data schema for tracking team desires, event triggers, ensuring that manual team inputs correctly feed into automated manager dash.

• Validation through Prototyping: Built and tested "Wizard-of-Oz" prototypes to simulate real-world handoffs between roles, refining the UX based on how information flows between team members.